Effective Date:2 May 2026
Welcome to Resonance Arts Studio (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following information:
Personal Information You Provide
Name
Email address
Phone number (if provided)
Billing and shipping address
Order details
Messages sent through contact forms or email
Payment Information
Payments made through our website by credit card, Apple Pay, or Google Pay are processed securely by our payment service providers. We do not store your full card details.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device information
Pages visited
Time spent on pages
Referring website links
General location data
This data may be collected through cookies, analytics tools, and similar technologies.
2. How We Use Your Information
We use your information to:
Process and fulfil orders
Communicate about purchases or enquiries
Provide customer support
Improve website performance and user experience
Prevent fraud or misuse
Meet legal or tax obligations
Send marketing emails only where you have consented
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyse traffic, and understand visitor behaviour. We may also use tracking tools such as Meta technologies for advertising insights, analytics, or remarketing. You can adjust your browser settings to refuse cookies, though some website features may not function correctly.
4. Sharing Your Information
We may share information with trusted third parties only where necessary to operate our business and provide our services, such as:
Website hosting and ecommerce providers
Payment processors
Shipping or delivery providers
Analytics providers
Professional advisers where required by law or business operations
We do not sell, rent, or share your personal information with third-party marketing platforms for their own promotional use. If we send marketing communications, they are managed directly by us or through service providers acting on our behalf and only where you have consented where required.
5. Data Security
We take reasonable steps to protect your information using secure systems and reputable service providers. However, no online transmission or storage system can be guaranteed completely secure.
6. Access or Correction Requests
You may request access to personal information we hold about you, or request corrections if information is inaccurate. To make a request, contact us using the details below.
7. Third-Party Links
Our website may contain links to social media platforms or third-party websites. We are not responsible for their privacy practices.
8. Retention of Information
We keep information only as long as reasonably necessary for business, legal, tax, or operational purposes.
9. Changes to This Policy
We may update this policy from time to time to reflect changes in our business practices or legal requirements.
10. Contact
For privacy-related questions or requests, please contact:
Resonance Arts Studio
Email: resonancearts.studio@gmail.com

